Important Extras

Airport/station transfers

If you are arriving by train or plane, we can arrange for a taxi to meet you and take you back to the airport at the end of your holiday.

Bicycles

Hiring bikes to take on board with you is very popular and a great way to explore your cruising region. We have a selection of
lightweight aluminium bicycles, mountain bikes and children’s bikes for hire. Child seats and helmets are also available.

Cleaning

If you don’t want to spoil the end of your holiday by spending your final day cleaning the boat, opt for our cleaning charge and we will do it for you. All you have to do is empty the bins and the final washing-up!

Collection/return times

Unless you have confirmed and paid for priority check-in and/or late check-out, boats are available for collection between 16:00 - 18:00 and must be returned to the base by 09.00 on the final day of your holiday.

Fuel

Fuel is an additional cost payable locally at the end of your holiday. They are calculated on a ‘per hour’ or ‘per litre’ basis depending on your cruising region. The sales teams will be happy to advise an approximate fuel cost for your holiday - taking in to account the type of boat and cruising region. Fuel costs are linked to market rates and are subject to change without notice.

Insurance (CDW)

A non-refundable Collision Damage Waiver (CDW) payment can be made to cover any damage to your boat (or damage made to another boat). The cost of the CDW varies according to the type of boat you have and the length of your holiday. Alternatively, you can leave a refundable deposit at the base to cover the costs of repairing any damage to your boat (or other boats).

Late arrivals

For late arrivals, full instructions will be clearly displayed for you detailing where your boat is, how to gain access and use the facilities on board for the first night. You will need to wait until the morning to complete necessary paperwork and receive a cruising briefing before setting off. Please note that cruising after nightfall is not permitted.

Licence

You do not need a special boat licence to hire or drive any of our boats unless you cruise between Saarbrücken and Apach and in some cases when cruising to or from Potsdam in Germany. Any paperwork required by local waterways authorities will be completed with you before you depart from the base.

One-way cruises

One-way cruises are perfect for seeing a lot of your chosen area without retracing your steps. An additional one-way fee is payable for these cruises. At the end of your cruise we can arrange for you to be taken back to your startbase by taxi, or alternatively transfer your car to meet you.

Parking

All our bases have free open air parking either on site or close by. Some bases have secure/ locked parking and/or garages on site or nearby which can be used for a small charge.

Pets

For a small additional cleaning fee, wellbehaved pets are welcome on board. We can also supply details of local vets if ‘Pet Passport’ vaccinations are required before travelling home.

Priority check-in/Late check-out

Our boats are normally ready for collection from 16:00 and need to be returned by 09.00 on the last day of your holiday. However, you can pre-register your interest for Priority boarding (14:00) and Late check-out (12:00) when you book your holiday. Due to routine maintenance schedules, the base manager will only be able to confirm this one week prior to departure.

Travel arrangements

Our prices do not include the cost of getting to and from your departure base, but we are very happy to arrange this for you.

TVs/DVDs

Some of our bases have TVs/DVDs for hire. All our boats have CD players. Don’t forget to pack your own DVDs and CDs.

Welcome pack

If you would like to pre-order a basket of basic provisions to be ready on board your boat, please use our online provisioning service, where you can also check out locations and opening hours of local supermarkets.