Name: Magnifique
Brand: Leboat
SKU: MAG
Rating: 4.0 (162 reviews)

Added on 7 May 2022

Nick Barker said

The people were very helpful and reassuring. They came out when the boat needed attention. We had a great trip. Great to have a one way trip and not to have to work out when to retrace our steps. Going in early May the river was very quiet.

Hello Nick, thank you for taking the time to provide us with a 5-star review on your Le Boat holiday on the River Thames. Your feedback is valuable to us and we're very pleased to hear that our staff at the base were helpful and reassuring. We look forward to welcoming you on board again soon. The Le Boat team.

Added on 16 April 2022

A customer said

The service was excellent, from booking, departure and the return of the boat. Excellent service throughout.

Hello, thank you so much for providing us with a 5-star review on your holiday on the River Thames. We pride ourselves on delivering excellent customer service and we are delighted to hear that you received just that from the team in Chertsey. We're looking forward to welcoming you on again board soon! The Emerald Star team.

Added on 13 April 2022

Audrey Gilbert said

Really good service very well run organised system Great boat rooms upfront bit tight but great boat

Hi Audrey, thank for you taking the time to provide us with a 5 star review on your boating holiday on the River Shannon in Ireland. We're glad you had a great time and liked your boat. We hope to welcome you on board again soon. The Le Boat team.

Added on 9 April 2022

David Hodgson said

1. On Saturday 9th April 2022 we arrived at the Chertsey Boat Yard at our allotted time for when our boat would be ready, 1500 to 1530 hrs and it was nowhere near ready. A party who had paid extra to have their boat at 1400 hrs were still waiting for their boat at our time. one of your "cleaners" had gone for lunch and not returned. All members of your team at your Chertsey base were running around trying to make up for the lost time but struggled. The early party got their boat, finally at 1600 hrs and we got ours at 1630 hrs. 2. As we were leaving it soon became apparent that the boat we had chosen did not have any Bow Thrusters working. The Chertsey Boat Yard is extremely difficult to manoeuvre out of without the use of Bow Thrusters. I shouted to one of your team on shore and when I came close to shore he jumped onto our boat, lifted the back engine cover, climbed down into the engine compartment and reset, what he called, the Bow Thruster thermal cut out switch. This gave us our Bow Thrusters back and so we set sail for Hampton Court Palace. 3. Hampton Court Palace is quite a journey and so on our first night we moored up at Sunbury Locks. When we tried to lock our doors for the evening we discovered that the sliding side exit door would not lock. We had effectively picked up a boat which was not secure to leave. We set off next morning, heading for Hampton Court and on our arrival we discovered that the Bow Thrusters were no longer working. I tried to reset the thermal overload switch down in the engine compartment but it would not reset. We moored up as best we could and rang LeBoat Emergency Help line and gave the member of your team a list of the following defects. a] Bow Thrusters keep tripping. b] Side door will not lock and c] Fridges not working. Your man said he will come over to Hampton Court and sort the problems out. We then went to Hampton Court Palace leaving our boat in an insecure state. When we arrived back in the early evening your man came and reset the Bow Thruster thermal overload and got the fridges working. However, he could not source a lock for the door and so he said he would have to try. We told him that we were now heading for Windsor and would phone him when we arrived and our location. 4. We arrived at Windsor on the Monday evening, rang your man, told him where we were moored (near the Spitfire statue) and he came that evening with the new lock and changed it. 5. It was quite cold in the evenings and so we used the heating quite a lot. During this period, after a while, I noticed that the green "ON" Light of the heating switch would end up flashing? 6. On the Tuesday, after we had been to LEGO Land, your Technical Expert rang me and said that he would have to look at the Bow Thrusters system when we arrived with the boat at your Benson Boat Yard at the end of our holiday. I told him that it had tripped several times and now I had discovered that it will only reset with the engine off, which now I did in order to have use of the Bow Thrusters during our voyage. 7. We arrived at the boat yard at around 1400hrs on Friday 15th April, a day early but decided to go home. I met your Technical Expert who then told me that the switch I had been resetting in the engine compartment was in fact a charging reset switch which answered the question as to why the heater on switch green light flashed. When it flashed it was telling me that the batteries had tripped and were no longer charging the boat's electrical systems. 8. When we originally booked our holiday our route was Benson to Benson but operationally this was impossible as our boat had not been taken to Benson from Chertsey. However, our holiday was now going to be better because our journey would consist of new places every day instead of having to return through the places we had already visited. Leboat very kindly offered to ferry my car across to Benson free of charge so that it was waiting for me at the end of my journey.... which was a kind gesture on their part. 9. It was stated, at some time during my numerous conversations, that LeBoat France send all their old boats to the UK for use on the Thames. When you see some of the designs of boats that are now in use I'm beginning to believe it. Our boat should have been given a thorough maintenance inspection before declaring it fit for use. Our week was the first week, this season, that our boat had been made available and come into circulation after a Winter parked up. Every single person at LeBoat's Chertsey base deserve a medal because of the impossible task they had in getting the boats out on that day, 9th April 2022. They were left with impossible odds due to the disappearance of their cleaner at lunch time and the shortage of bodies to make up the slack. Your Technical expert at Benson and the female receptionist (Polish?) both deserve medals because of the way they handled our problems en-route and on our final day before we went home We had a fantastic time. Hampton Court Palace is a definite place to see. Even our children loved it, especially the "Magic Garden" When we were there, having a coffee whilst our children played we saw Rich Fulcher who played Bob Fossil in "The Mighty Boosh" Lego Land cost "an arm and a leg" but a must see and that was another enjoyable part of our journey

Hi David. Thank you for taking the time to provide a review of your boating holiday on the River Thames. We are so sorry to hear of the issues you had with our boats and understand this must have been very frustrating for you. We do pride ourselves on delivering excellent customer service, and we are delighted to hear that you received just that from our teams in Chertsey and Benson. We're pleased you manage to have a good holiday despite the issues, and we look forward to welcoming you on board again soon. The Le Boat Team

Added on 24 September 2021

James Roche said

We had a great trip, Boat spotless, all ammenities were great, we are hoping to book again

Good afternoon, James. Thank you for taking the time to provide a five-star review of your boating holiday on the River Shannon. We pride ourselves on delivering excellent customer service and we are delighted to hear that you received just that from the team in Portumna. We look forward to welcoming you on board again soon. The Le Boat Team

Added on 10 September 2021

Al Nichols said

Everything was good.

Hi Al, Thank you for taking the time to provide a five star review of your boating holiday on the Alsace-Lorraine. We pride ourselves on delivering excellent customer service and we are delighted to hear that you received just that from the team in Hesse. We look forward to welcoming you on board again soon. The Le Boat Team

Added on 23 August 2021

Richard Beadles said

Excellent experience, would highly recommend booking this holiday Great boat, plenty of space for 8 people

Good morning, Richard. Thank you for taking the time to provide a five star review of your boating holiday on the Caledonian. We pride ourselves on delivering excellent customer service and we are delighted to hear that you received just that from the team in Laggan. We look forward to welcoming you on board again soon. The Le Boat Team

Added on 9 August 2021

Jonathan Shaw said

Bikes supplied didn’t work loose handlebars. All extras ordered we had to argue over as they didn’t have records Parisol no base. Great views. Lock keepers and bridge keepers v friendly

Good Afternoon Jonathan. Thank you for taking the time to provide a review of your boating holiday on the Caledonian Canal. Apologies to hear you had some issues with extras you had purchased, but we hope this was sorted swiftly for you. We look forward to welcoming you on board again soon. The Le Boat Team

Added on 3 July 2021

Kerry O'brien said

Another lovely experience. Very nice people and very happy to meet the same stadf in Portumna again. Ideal boat for us. Much larger than required for our numbers but we wanted the space so was perfect. Great kitchen for cooking decent meals . Better to go bigger !

Good Afternoon, Thank you for taking the time to provide a five star review of your boating holiday on the River Shannon. We pride ourselves on delivering excellent customer service and we are delighted to hear that you received just that from the team in Portumna. We look forward to welcoming you on board again soon. The Le Boat Team

Added on 10 May 2021

Margo Macpherson said

The service at Le Boat, from booking to end of holiday was all perfect. The staff were extremely helpful and polite. Nothing was too much trouble. The boat was amazing. Very spacious and easy to handle

Good Morning Margo, Thank you for taking the time to provide a five star review of your boating holiday. We pride ourselves on delivering excellent customer service and we are delighted to hear that you received a warm welcome from all of our teams. We look forward to welcoming you on board again soon.The Le Boat Team

Magnifique

About Magnifique

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